Staff protocol for local elections
Risk management 101
Employment agreements 101
Effective catch-ups for managers
Grow your leadership skills and unlock your team’s potential by learning how to get the most out of your 1-on-1 catch-ups.
In this module, you’ll learn about planning and facilitating effective catch-ups. This module will take approximately 30 minutes to complete.
Catch-ups with your manager
As a Council employee, you’ll participate in regular 1-on-1 catch-ups with your manager. In this module. you’ll explore what to expect from catch-ups and how to make the most out of your catch-ups with your manager.
This module will take approximately 30 minutes to complete.
Displaying empathy with distressed customers
Effective two-way communication
Communication affects everyone, whether you’re new to council or an experienced manager. In this module, you’ll learn how to engage in effective two-way communication.
Courageous conversations for managers
As a leader, you need to be prepared to navigate challenging yet necessary conversations. By approaching these conversations with courage, you can find positive solutions and leave everyone feeling inspired. In this module, you’ll learn how to prepare for and engage in courageous conversations with your direct reports.
